Monday 29 January 2007

因為航班不能銜接的問題而差點讓旅客權益受捐的事件



The event about the flight schedules cannot be linked up and almost let the passengers suffered from great loss.

Due to the weather problem and caused the flight schedules delayed yesterday, the Minister of Tourism YB Dato Sri Wong Soon Koh also faced the same problem. At the same time, there was a group of tourists from West Malaysia who wished to go to Mulu but due to the cancellation of the flight from FAX, caused their returned trip could not link up with the Air Asia flight schedule, and therefore, complained to The Dap Miri Branch chairman PT Fong.


At the same time when Fong was dealing with the concerned matter he coincidently met with the Minister of Tourism YB Dato Sri Wong at the airport and intended to reflect the concerned matter to him. Who knows The Minister of Tourism has a very good juggling skill, he replied immediately: "This is the problem of the airline company; the airline company is under the federal issue, we had quarrelled severely on this issue in the cabinet, no solution! You go and ask your big brother Lim Kit Siang, put some efforts on this too! Request you big brother Lim Kit Siang to voice out, ask your bother Lim to voice out, I have no way out!"


Mr. Fong believed that as a Minister of Tourism, it is hard to make people to believe that he cannot solve the problems of the flight schedules between the difference airline companies which had seriously affected the local tourism industry. The foreign tourists saw the attractive propaganda advertisement and came to visit with high enthusiasm, but experienced bitter experience when they were here, once they went back, they will surely “propagandize” all of their bitter experience, and caused for others who have great intension to pay a visit to Sarawak finally reduce the moods and change their mind not to visit here, this situation affects seriously our local tourism industry. As the Minister of Tourism in Sarawak, as regards with the serious problems, he not only shrieked his responsibility, but to push the responsibility to Lim Kit Siang. If it is like this, does Dato Wong agree that there are no Supps YB or ministers, even other BN Chinese based political party are unable to solve this problem too, and must be solved by Lim Kit Siang from DAP? If this is the case, then to be a Minister of Tourism supposed to take the blame and resign, and let Lim Kit Siang to take over the post. With such a Minister of Tourism in Sarawak, how could Miri achieve the dream to be the City of Travelling? To respond with this Visit Malaysia 2007, this is a big sarcasm.


To be the Minister of Tourism but cannot solve the problem, why finally through the hard work form The DAP Miri Branch chairman PT Fong, Fax at last compromised, and undertook all the expenses involved due to the delayed of the flights! But one thing made people extremely pity is that, to be a Minister of Tourism, he cannot do his job well and he is incompetent when comes to his own responsibility! Many thing can be done, but the person just don’t want to do it!


Sarawak government handed the airline authority to Fax and Airasia. These two companies should take up the social responsibility, and should not just aim for money making, only gaining but no compensating type of business. At present, Fax can offer the same air fares price to Mulu as if it was done by the Malaysian Airline before, then What Malaysian Airline could do before, Fax also can do the same too. The Nation image and the social responsibility all need to look after, cannot consider only money making! If the country did not give the airline authorities to these two airline companies, where can the Airline gain money?


DAP hoped that Fax and AirAsia do not just treat such matter as a settlement of the only case, they should treat it as a policy to carry out. If there are any similar incidents happen in future, hope they can hold the same standard to implement!


昨天下午因天氣關係導致航班延遲,黃順舸旅遊部長也受到同樣的困擾。

當時還有一批來自西馬要到姆綠的遊客因為Fax當天的班機取消,導致班機回程時不能銜接上亞航的班機,因而向民主行動黨美里支部主席房保德投訴。

當房保德正在處理這件事情的同時,巧遇旅遊部長黃順舸也在機場,他便欲向部長反映旅客可能因此而權益受捐的事件。想不到旅遊部長太極功夫一流,馬上回答:“這是航空公司問題,航空公司是聯邦課題,這個課題我們在內閣已經吵得很厲害了,沒辦法!你叫你的林吉祥林大哥,也出一點力吧!叫你的林大哥去講,叫你的林大哥去講,我没辦法!”

房保德認為身為旅遊部長,不能解決航空公司間不能銜接的問題,而嚴重的影響到本地旅遊業的這個問題是説不過去的。外地旅客見到宣傳廣告因慕名而興致勃勃而來,到這裡却遭遇到不愉快的經驗,回去之後肯定大吐苦水到處“宣傳”,使到其他有意來砂州旅遊的人士遊興大減而不考慮到本地旅遊,嚴重影響本地的旅遊業。身為砂州的旅遊部長對這種嚴重影響砂州旅遊業的事情不但推卻本身的責任,更把責任推給林吉祥。這麼説來,黃順舸是不是也認同人聯黨內也沒有一個YB或部長,甚至其他同為國陣的其他華基政黨也無法解決這個問題,須由行動黨的林吉祥才能做到?如果這樣身為旅遊部長就應該引咎辭職,讓林吉祥來接任。否則有一個這樣的砂州旅遊部長要怎麼才能實現美里這個旅遊城的計劃?對大馬今年為旅遊年無非是一項諷刺!

身為旅遊部長不能解決的問題,為何最後在民主行動黨美里支部主席房保德的爭取之下,Fax最後還是妥協了,承擔了所有因班機延誤而產生的費用!但非常遺憾的是貴為一個旅遊部長却做不到!是不為也,而非不能也!

砂州政府把航權交給Fax和Airasia航空公司,他們就應負起社會責任,不能夠做包嬴、只賺不賠的生意。Fax目前到姆綠的票價和馬航以前的一樣,馬航能夠做到的事情Fax應該也要做到。國家的形象和社會責任都要照顧,不能只顧賺錢!如果國家不把這航權交給這兩家航空公司,他們那來的錢賺?

行動黨希望Fax和Airasia航空公司不要只是把這種事件當個案處理,應該要把它當做一個政策來施行。希望已後再有同樣事件發生時應該持有同樣的標準來實行!

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